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laptop is dead nothing is working

Star I

Okayy uh so i havent used the laptop in so long because the charge broke so i brought a new charger and it was working but only for a day my laptop the next day basically shut and wont load or anything it over heats and stops but nothing is working i dont think its a black screen cause the charging led and stuff isnt working i tried everything and kept it in the charge its just dead ??



May I know the exact model of the laptop you are using? Is the power adapter you are using an original one from our? 
Have you tried removing the AC power for 5-10 minutes and then reconnecting it to perform a test boot?
For more detail information, please refer to the following FAQ for troubleshooting.
[Notebook] Troubleshooting - Notebook cannot power on and shows black screen 
How to find Model Name 
Sorry for any inconvenience it may be caused. 

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Community Manager
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