every time I full screen a blue tint appears (help)
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07-09-2021
08:18 AM
- last edited on
01-16-2024
01:38 AM
by
ZenBot
Battery or AC: battery
Model: ASUS-VivoBook-14-M413DA
Frequency of occurrence: every time I full screen either a game, video, anything
Reset OS: windows 10
Screenshot or video
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Detailed description:everytime I full screen any program my laptop screen will have a strong blue tint. its not a hardware issue because i can simply play with the visual my ASUS setting to revert it back to normal but anything that requires full screening will always have a strong blue tint regardless whether i alt tab to change the colours back to normal then tab back in it will come back. the issue is 100% due to the my ASUS program not any other programs i have installed. I have updated everything on my laptop and uninstalled and reinstalled programs to try to fix the issue and it has had no success. When plugging an HDMI cable in to relay my screen onto another monitor the blue tint isn't there on the 2nd monitor but is on the laptop. sometimes when the blue tint is active whilst watching a video it will revert back to default but this has only happened a few times and it wasn't caused by me just solely the computer acting on its own as per usual. the issue started happening 2-3 weeks ago and please any help will be massively appreciated. in the video if you focus on the darker areas it is easier to see it switching from normal to blue.
laptop specs:
CPU: AMD Ryzen-7 3700u
GPU: AMD Radeon(TM) RX Vega 10 graphics
RAM: 8gb
model: ASUS-VivoBook-14-M413DA
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08-05-2021 10:54 PM
mestodan230@mestodan230https://zentalk.asus.com/en/discussion/comment/179656#Comment_179656
So, when I moved the *.imc files and restarted the computer. The blue shade was there when I returned them back, the blue shade appeared, but then disappeared (as it was before (it appeared and disappeared at startup
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Sorry, because we cannot reproduce the same problem, If the situation remains the same, I would suggest you to restore the system. Sorry for any inconvenience it may be caused.
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08-06-2021 12:52 PM
Falcon_ASUSokay, anyway thanks 🙂https://zentalk.asus.com/en/discussion/comment/179844#Comment_179844
Sorry, because we cannot reproduce the same problem, If the situation remains the same, I would suggest you to restore the system. Sorry for any inconvenience it may be caused.
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