Does the Vivobook 16x PRO not support 4K?

[aceton41k]

Hello.

My laptop keeps having problems with video. After some time after reboot, various scrolling artifacts appear (google maps, discord). GPU percentage rises to 40% when moving a window. Then everything starts to slow down, including animations in the browser or minimizing and minimizing windows or applications. Tried setting the discrete card priority for applications, but didn't see any improvement. After rebooting, problems disappear for a while. All drivers have the latest versions. 

See my video i've attached.

screen refresh artifacts: 

https://drive.google.com/file/d/14pTILncygvq895DsKD0Te7sniGmPLowC/view?usp=sharing

lagging before reboot: https://drive.google.com/file/d/14p0ZbMk0FsGLOrkPQH921jDqvPs9v7jl/view?usp=sharing

after reboot: https://drive.google.com/file/d/14jchbxKifsq7h-Pojp81Kw700nyXx5f-/view?usp=sharing

Model: N7600ZE
OS Name Microsoft Windows 11 Pro
Version 10.0.22621 Build 22621

[aceton41k]

generated file:

[URL Deleted Due to Personal Information Leaking]

[Falcon_ASUS]

@aceton41k 
I have forwarded the information to the relevant department.
We will keep you updated and your consideration will be very much appreciated.

[aceton41k]

another video refresh screen (sync) artifacts in youtube:

https://drive.google.com/file/d/15IwakRhItE0zzlWTsLOKcAuURf0YW7Ql/view?usp=sharing

[Falcon_ASUS]

@aceton41k 
After testing conducted by our technical team, we were unable to reproduce the same issue you described. I  suggest you check whether it is caused by the hardware acceleration settings of your browser. If the issue still persists, it is possible that the problem is related to your system. We recommend backing up your data and restoring the system to its original state. Please verify if the issue improves after the system restoration. We apologize for any inconvenience caused. 

[ZenBot]

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