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Display or driver problem.
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06-06-2022 02:29 AM
System: Windows 11 current
Battery or AC:
Model: Vivobook Pro 14X OLED N7400 (X7400PC)
Frequency of occurrence:
Reset OS:
Screenshot or video:
========================
I don't understand what's happening to my display after installing the drivers!
When I installed Windows but didn't install the video drivers yet, everything was fine.
Then I installed all the drivers from the ASUS website for my model.
But then Windows updated through the Update Center and the Microsoft Store drivers.
Appeared UWP applications panel NVIDIA\Intel and other drivers.
1. Now if I open the Intel panel UWP app, go to the "Display\Color" tab and click on the "All Colors" radio button - I can see the color changing and a slight change in brightness...
2. If I open "MyASUS" and click (not move in the direction of decrease / increase, namely, I click!) on the "oled flicker free dimming" slider, or change the "Splendid" profile, and then go back to the intel panel and click again on the switch - I see how the color changes again and a small change in brightness.
Also, if I do not do the action of 1 point, then the eyes start to bother, especially when I read the text!
(Until I make step 1 more effective, "oled flicker free dimming" doesn't help either).
The same thing I have to do when I reboot or turn on or unlock the laptop.
I also noticed that the "Video" tab in the "UWP Intel panel" control panel does not work, turning different sliders and including additional parameters, no changes / actions occur ...
UPD: Some parameters still work
It also seems to me that not all possible settings are present in the NVIDIA UWP control panel...
I also noticed how when playing videos on YouTube and YouTube short (and not only on YouTube) you can clearly see how the skin tones change to red!
I tried tweaking the color and video settings, but nothing helps, the shades are still not quite natural...
It seems that when playing a video, a different color profile is loaded ...
In the "Device Manager" there is a tab "Software Components" where there are components from video drivers, but when you try to update, Windows considers that the most appropriate / latest drivers are already installed.
Current driver versions in Device Manager:
1. NVIDIA GeForce RTX 3050 Laptop GPU - 27.21.14.6660
2. Intel(R) Iris(R) Xe Graphics - 30.0.100.9929
3. Vivobook UEFI - 10.1.2.300
Color Depth: BPC_10
Color Format: RGB
The laptop is powered by an adapter.
(But also when running on battery, the same problems).
What steps do I need to take to make the display work properly?
Battery or AC:
Model: Vivobook Pro 14X OLED N7400 (X7400PC)
Frequency of occurrence:
Reset OS:
Screenshot or video:
========================
I don't understand what's happening to my display after installing the drivers!
When I installed Windows but didn't install the video drivers yet, everything was fine.
Then I installed all the drivers from the ASUS website for my model.
But then Windows updated through the Update Center and the Microsoft Store drivers.
Appeared UWP applications panel NVIDIA\Intel and other drivers.
1. Now if I open the Intel panel UWP app, go to the "Display\Color" tab and click on the "All Colors" radio button - I can see the color changing and a slight change in brightness...
2. If I open "MyASUS" and click (not move in the direction of decrease / increase, namely, I click!) on the "oled flicker free dimming" slider, or change the "Splendid" profile, and then go back to the intel panel and click again on the switch - I see how the color changes again and a small change in brightness.
Also, if I do not do the action of 1 point, then the eyes start to bother, especially when I read the text!
(Until I make step 1 more effective, "oled flicker free dimming" doesn't help either).
The same thing I have to do when I reboot or turn on or unlock the laptop.
I also noticed that the "Video" tab in the "UWP Intel panel" control panel does not work, turning different sliders and including additional parameters, no changes / actions occur ...
UPD: Some parameters still work
It also seems to me that not all possible settings are present in the NVIDIA UWP control panel...
I also noticed how when playing videos on YouTube and YouTube short (and not only on YouTube) you can clearly see how the skin tones change to red!
I tried tweaking the color and video settings, but nothing helps, the shades are still not quite natural...
It seems that when playing a video, a different color profile is loaded ...
In the "Device Manager" there is a tab "Software Components" where there are components from video drivers, but when you try to update, Windows considers that the most appropriate / latest drivers are already installed.
Current driver versions in Device Manager:
1. NVIDIA GeForce RTX 3050 Laptop GPU - 27.21.14.6660
2. Intel(R) Iris(R) Xe Graphics - 30.0.100.9929
3. Vivobook UEFI - 10.1.2.300
Color Depth: BPC_10
Color Format: RGB
The laptop is powered by an adapter.
(But also when running on battery, the same problems).
What steps do I need to take to make the display work properly?
28 REPLIES 28
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06-06-2022 08:14 PM
D_IMAN@D_IMAN
- System: Windows 11 current
- Battery or AC:
- Model: Vivobook Pro 14X OLED N7400 (X7400PC)
- Frequency of occurrence:
- Reset OS:
- Screenshot or video:
========================
I don't understand what's happening to my display after installing the drivers!
When I installed Windows but didn't install the video drivers yet, everything was fine.
Then I installed all the drivers from the ASUS website for my model.
But then Windows updated through the Update Center and the Microsoft Store drivers.
Appeared UWP applications panel NVIDIA\Intel and other drivers.
1. Now if I open the Intel panel UWP app, go to the "Display\Color" tab and click on the "All Colors" radio button - I can see the color changing and a slight change in brightness...
2. If I open "MyASUS" and click (not move in the direction of decrease / increase, namely, I click!) on the "oled flicker free dimming" slider, or change the "Splendid" profile, and then go back to the intel panel and click again on the switch - I see how the color changes again and a small change in brightness.
Also, if I do not do the action of 1 point, then the eyes start to bother, especially when I read the text!
(Until I make step 1 more effective, "oled flicker free dimming" doesn't help either).
The same thing I have to do when I reboot or turn on or unlock the laptop.
I also noticed that the "Video" tab in the "UWP Intel panel" control panel does not work, turning different sliders and including additional parameters, no changes / actions occur ...
UPD: Some parameters still work
It also seems to me that not all possible settings are present in the NVIDIA UWP control panel...
I also noticed how when playing videos on YouTube and YouTube short (and not only on YouTube) you can clearly see how the skin tones change to red!
I tried tweaking the color and video settings, but nothing helps, the shades are still not quite natural...
It seems that when playing a video, a different color profile is loaded ...
In the "Device Manager" there is a tab "Software Components" where there are components from video drivers, but when you try to update, Windows considers that the most appropriate / latest drivers are already installed.
Current driver versions in Device Manager:
1. NVIDIA GeForce RTX 3050 Laptop GPU - 27.21.14.6660
2. Intel(R) Iris(R) Xe Graphics - 30.0.100.9929
3. Vivobook UEFI - 10.1.2.300
Color Depth: BPC_10
Color Format: RGB
The laptop is powered by an adapter.
(But also when running on battery, the same problems).
What steps do I need to take to make the display work properly?
Display or driver problem.
Could you please provide me the system version information you are currently using?
Which version of Windows operating system am I running?Also, please provide screenshots and videos for me to confirm.
Sorry for any inconvenience it may be caused.
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06-07-2022 12:54 AM
Falcon_ASUSWindows 11 (x64) Pro releasehttps://zentalk.asus.com/en/discussion/61134/display-or-driver-problem
Could you please provide me the system version information you are currently using?
Also, please provide screenshots and videos for me to confirm.
Sorry for any inconvenience it may be caused.
View post
Version 21H2
Date of installation 05.06.2022
OS build 22000.708
Interoperability Windows Feature Experience Pack 1000.22000.708.0
----
What is the best way to record video, through special software, or with a smartphone camera?
----
I also noticed an error in the logs:
Faulting application name: AsusSplendid.exe, version: 2.1.25.0, timestamp: 0x624fa718
Faulting module name: AsusTru2Life.dll, version: 4.0.7.5, timestamp: 0x62037bcd
Exception code: 0xc0000005
Error offset: 0x00000000000026e3
Faulting process ID: 0x1e24
Faulting application start time: 0x01d87a406151a0fc
Faulting application path: C:\Windows\System32\DriverStore\FileRepository\asussci2.inf_amd64_5e38ce8081e93b46\ASUSOptimization\AsusSplendid.exe
Faulting module path: C:\Windows\System32\DriverStore\FileRepository\asussci2.inf_amd64_5e38ce8081e93b46\ASUSOptimization\AsusTru2Life.dll
Report ID: 54089d57-b2ad-4159-b200-53ccaa03a7c7
Full name of the failed package:
Code for the application associated with the failed package:
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06-07-2022 03:33 AM
D_IMANrecord video through software use free version and then upload videos in .mp4 format to online store , and share uploaded link here .https://zentalk.asus.com/en/discussion/comment/214831#Comment_214831
Windows 11 (x64) Pro release
Version 21H2
Date of installation 05.06.2022
OS build 22000.708
Interoperability Windows Feature Experience Pack 1000.22000.708.0----
What is the best way to record video, through special software, or with a smartphone camera?
----
I also noticed an error in the logs:
Faulting application name: AsusSplendid.exe, version: 2.1.25.0, timestamp: 0x624fa718
Faulting module name: AsusTru2Life.dll, version: 4.0.7.5, timestamp: 0x62037bcd
Exception code: 0xc0000005
Error offset: 0x00000000000026e3
Faulting process ID: 0x1e24
Faulting application start time: 0x01d87a406151a0fc
Faulting application path: C:\Windows\System32\DriverStore\FileRepository\asussci2.inf_amd64_5e38ce8081e93b46\ASUSOptimization\AsusSplendid.exe
Faulting module path: C:\Windows\System32\DriverStore\FileRepository\asussci2.inf_amd64_5e38ce8081e93b46\ASUSOptimization\AsusTru2Life.dll
Report ID: 54089d57-b2ad-4159-b200-53ccaa03a7c7
Full name of the failed package:
Code for the application associated with the failed package:
View post
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06-07-2022 09:19 AM
RAJU.MSC.MATHEMATICShttpsSS://cloud.mail.ru/public/X7Bi/Eq2W4kga6https://zentalk.asus.com/en/discussion/comment/214867#Comment_214867
record video through software use free version and then upload videos in .mp4 format to online store , and share uploaded link here .
View post
httpsSS://cloud.mail.ru/public/dHwL/HiH8TiGyC
(Remove two SS in links).
I recorded two videos, one with intel tools and the other with a smartphone camera.
Video from intel tools - Can't see anything...
With a smartphone camera - Barely noticeable ...
I did not upload screenshots, there is nothing to see.
