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Display or driver problem.

D_IMAN
Rising Star II
System: Windows 11 current
Battery or AC:
Model: Vivobook Pro 14X OLED N7400 (X7400PC)
Frequency of occurrence:
Reset OS:
Screenshot or video:
========================
I don't understand what's happening to my display after installing the drivers!

When I installed Windows but didn't install the video drivers yet, everything was fine.

Then I installed all the drivers from the ASUS website for my model.

But then Windows updated through the Update Center and the Microsoft Store drivers.

Appeared UWP applications panel NVIDIA\Intel and other drivers.

1. Now if I open the Intel panel UWP app, go to the "Display\Color" tab and click on the "All Colors" radio button - I can see the color changing and a slight change in brightness...

2. If I open "MyASUS" and click (not move in the direction of decrease / increase, namely, I click!) on the "oled flicker free dimming" slider, or change the "Splendid" profile, and then go back to the intel panel and click again on the switch - I see how the color changes again and a small change in brightness.

Also, if I do not do the action of 1 point, then the eyes start to bother, especially when I read the text!
(Until I make step 1 more effective, "oled flicker free dimming" doesn't help either).
The same thing I have to do when I reboot or turn on or unlock the laptop.

I also noticed that the "Video" tab in the "UWP Intel panel" control panel does not work, turning different sliders and including additional parameters, no changes / actions occur ...
UPD: Some parameters still work

It also seems to me that not all possible settings are present in the NVIDIA UWP control panel...

I also noticed how when playing videos on YouTube and YouTube short (and not only on YouTube) you can clearly see how the skin tones change to red!
I tried tweaking the color and video settings, but nothing helps, the shades are still not quite natural...
It seems that when playing a video, a different color profile is loaded ...

In the "Device Manager" there is a tab "Software Components" where there are components from video drivers, but when you try to update, Windows considers that the most appropriate / latest drivers are already installed.

Current driver versions in Device Manager:
1. NVIDIA GeForce RTX 3050 Laptop GPU - 27.21.14.6660
2. Intel(R) Iris(R) Xe Graphics - 30.0.100.9929
3. Vivobook UEFI - 10.1.2.300
Color Depth: BPC_10
Color Format: RGB
The laptop is powered by an adapter.
(But also when running on battery, the same problems).

What steps do I need to take to make the display work properly?
28 REPLIES 28

Falcon_ASUS
Moderator
Moderator
D_IMAN

@Falcon_ASUS Respond!

The Microsoft community advised me to uninstall MyASUS and check the issue.

Referring to the fact that the problem is most likely in the compatibility of MyASUS and UWP intel Panel permissions, (in favor of the first).

So after the removal of MyASUS, the problems from the first two points disappeared!

There are no problems with reading the text either!

What do you say?

What to do?

But with YouTube, the problem remains ...

----

UPD: After installation

MyASUS, Splendid and OLED Flicker Free Dimming settings stopped working

The color temperature does not change and, accordingly, the screen does not darken ...

P.S. Scaling settings could hardly affect the operation of these parameters?


View post
@D_IMAN
As previous reply, the color change and flickering of the video you provided is mainly caused by the switch between Intel UI and MyASUS , which is a normal phenomenon.
Due to the characteristics of OLED panels, we recommend that you adjust the brightness or use Privacy Filter to avoid discomfort to your eyes.
If the problem still bothers you, we will suggest your bring back your laptop to our service center. The following is the contact information: http://www.asus.com/support/Service-Center-All-Countries/. Sorry for any inconvenience it may be caused. 

sheeshkin
Star III
@D_IMAN @3dmikee please contact me alx.shishkin96@gmail.com. I have the same issue

willjoe2442
Star III
Update display driver
Open your Control Panel from the Start menu and click on Hardware and Sound.
Under Devices and Printers, click on Device Manager.
Expand the Display adapters.
Select Search automatically for updated driver software.
Update to the latest driver software.


Regards,
Will

ASUS_Bot
Rising Star II
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