can i use my laptop while charging?

[abcd2]

I had purchased ASUS Vivobook 16x but after 1.5 months of use its motherboard got damaged, i got it replaced through the service center but they told me that it got damaged because i used it while charging.

hance, i am very confused whether i can use it on power or not?

[Falcon_ASUS]

@abcd2
Your situation seems to be a case where a component on the motherboard is damaged, leading to the failure to power on. This condition is not strongly related to charging. For your everyday usage, it is recommended to refer to the FAQ instructions provided earlier for battery maintenance and ensure the use of the charger we provided. Thank you.