Brand New Asus Computer Screen went black
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-19-2020 02:06 PM
System: Windows 10
Battery or AC: ?
Model: ASUS VivoBook K571 Laptop, 15.6
Frequency of occurrence: Firs time
Reset OS: Tried.
Screenshot or video:
========================
Detailed description:Just received this computer today. It was working fantastic for a few hours but in the middle of using it, the primary screen has gone black and now the computer will not detect its' own screen. It only works on a monitor. I have tried resetting, restarting, and trying to connect to display but it is not working.
Battery or AC: ?
Model: ASUS VivoBook K571 Laptop, 15.6
Frequency of occurrence: Firs time
Reset OS: Tried.
Screenshot or video:
========================
Detailed description:Just received this computer today. It was working fantastic for a few hours but in the middle of using it, the primary screen has gone black and now the computer will not detect its' own screen. It only works on a monitor. I have tried resetting, restarting, and trying to connect to display but it is not working.
1 REPLY 1
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-20-2020 07:03 PM
Hello ianjskirby,
Please kindly contact the shop or seller as soon as possible.
Thank you.
Please kindly contact the shop or seller as soon as possible.
Thank you.
