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Power outage while BIOS updating

flameDust
Star I

I was trying to do a BIOS update on my asus zenbook s14 laptop, but my power went off. It looked like it got stuck on black screen so i tried to restart it. Now its s tuck on some sort of bootup process. The keyboard lights and fans turn on, but after a few senconds everything turns off and then it automatically loops again.  Can i salvage this or is the motherboard broken?

1 REPLY 1

Falcon_ASUS
Moderator
Moderator

@flameDust 
It is recommended that you refer to the following FAQ for troubleshooting.

[Notebook/AIO] Troubleshooting - Computer occurs black screen when the BIOS update process is interr...
If the problem persists, I would suggest you bring back your laptop to our service center for further confirmation.

The following is the contact information:
https://www.asus.com/support/service-center-location 

Also you can contact the local service center for help.
The following is the contact information:
https://www.asus.com/support/CallUs# 

Sorry for any inconvenience it may be caused.