05-12-2024 05:55 AM
Hello, I have Vivobook S15 OLED S3502ZA. I am experiencing battery drain after shutdown on this new device. Now it usually drains 7-8% while shutdown per day but earlier there was only about 2% drain per 24hr during shutdown but Also one thing to mention that in battery usage, it shows "Screen on" time 'XX hours' even if the pc is shutdown during the period, as shown in the picture.
The picture shows battery stats for 7 days while it was shutdown.
I have applied disabled fast startup, hibernation, set performance to balanced mode, I shutdown properly and my system is up-to-date but the issue still persists. Anybody got the solution? Any sort of help would be much appreciated.
05-23-2024 05:16 AM - edited 05-23-2024 05:17 AM
Hi, sorry for the late response. I have been busy lately due to work.
05-23-2024 05:45 PM
@zayf
Could you please provide me with the current BIOS version and system version (operating system build numbers) you are using? I will forward this information to the technical department for verification. Sorry for any inconvenience it may be caused.
05-26-2024 10:13 AM
05-26-2024 07:26 PM
@zayf
I have reported the issue you mentioned to the technical team for confirmation.
If there are any updates, I will get back to you immediately.
Thank you.
05-29-2024 05:50 AM
I appreciate that.