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Asus VivoBook VivoBook S15 OLED M3502QA-OLED-MA522W shuts down

System:
Battery or AC:
Model:
Frequency of occurrence:
Reset OS:
Screenshot or video:
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Detailed description:when I eject usb device from my laptop and when I close the lid after that my laptop shuts down. Is there any solution for these problem? Thanks!
1 REPLY 1

Falcon_ASUS
Moderator
Moderator
dejandjordjevic1111
  1. System:
  2. Battery or AC:
  3. Model:
  4. Frequency of occurrence:
  5. Reset OS:
  6. Screenshot or video:

========================

Detailed description:when I eject usb device from my laptop and when I close the lid after that my laptop shuts down. Is there any solution for these problem? Thanks!


Asus VivoBook VivoBook S15 OLED M3502QA-OLED-MA522W shuts down
@dejandjordjevic1111
Please kindly provide the information below so that we can better assist you.
1.What is the full model name of the laptop you are using?

How to find Model Name
2.Have you updated the BIOS and system to the latest?
3.Does the problem happen every time?
4.Will the same phenomenon happen if you eject other USB devices?
5.If you enter safe mode, does the problem persist?
[Windows 11/10] How to enter Safe Mode | Official Support | ASUS GlobalThank you.