System: win 10 pro Battery or AC: ac Model: F512DA-WH31 Frequency of occurrence: always Reset OS: Don't need to BIOS VERSION: 310 ======================== Detailed description：I sent this laptop back to Asus Repair in Texas to get the bios to see a USB stick. They did not fix the issue. All they did was update the bios. They did not even check to see if a USB stick would be seen in the bios. That sucks! "THERE IS NO CSM" ( Compatibility Support Module ) to enable or disable in the bios. Now It was formated FAT 32. with Windows PE boot software. I used a Crucial 2.0 128gb USB stick. BIOS would NOT see it. Also bought a brand new Patriot 3.1 128gb USB Stick. formated FAT 32. with Windows PE boot software the bios would not see it. "SECURE BOOT WAS DISABLED!!!" I found out how to do it. I made a Windows 10 Pro Recovery Disk on my Patriot 3.1 128gb USB stick. Guess what? It saw it in the BIOS! it was a "UEFI" protocall formated Fat32. Now That tells me that the BIOS Will NOT SEE ANY USB STICK That runs Windows PE Boot Software. IT MUST BE UEFI PROTOCALL FORMATED FAT32. That sucks! Why? Windows 10 Pro Recovery Disk slower than snot to backup my 128gb SSD ( M.2 ) Could not find any backup software that this bios would see using WindowPE boot software or Using UEFI Protocall. This laptop Needs the CSM Module ( Compatibility Support Module ) in the BIOS. So you can use WindowsPE Boot Software. I made sure everything in the BIOS was unlocked and Secure Boot was "DISABLED" Asus has gotta fix this issue!! NOTE: CSM or Compatibility Support Module is something that allows booting in legacy BIOS mode on UEFI systems.
I have the same issue, but with a M.2 SSD. The bios is not detecting it. Reset bios settings did not work, load optimal settings did not work, flash the bios did not work. This legacy bios lacks from options to select the UEFI settings.
@Netsnaper May I know the exact model of the laptop you are using? How to find Model Name What is the brand and specification of the SSD you have replaced? Thank you.
