Audio not working for ASUS A555LA-XX2384T

[a_lakamale]

System: 64-Bit Windows 10
Battery or AC:
Model: ASUS A555LA-XX2384T
Frequency of occurrence:
Reset OS:
Screenshot or video:
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Detailed description：The audio does not work - for both speakers and headphones. I tried updating the audio drivers but does not work. It sometimes shows Speakes & Realtek Digital Output (Realltek 2) options and sometimes shows the audio not working icon with cancelled icon in the tray icon.
Tried everything possible no solution.

[RAJU_MSC_MATHEM]

try this realtek hd audio driver
https://necacom.net/index.php/realtek/hda/12348-realtek-high-definition-audio-hda-version-6-0-8881-1...

[Blake_ASUS]

Hello a.lakamale,
Please kindly send your device to service center for further examination.
Thank you.