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ROG firmware update

PhysiTech
Rising Star I
Please tell us some basic information before asking for help:
Model Name: ROG Phone 2
Firmware Version: 17.0240.2012.65
Rooted or not: Not rooted
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to the information above, please also provide as many details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
Since it's almost one week passed but I still didn't get the update. Could you guys please tell me when the Tencent version will get the FOTA update. I am also facing heating problem with the device while playing PUBG. Please check the screenshots.
screenshot-20210329-123851605.jpg
screenshot-20210402-014917324.jpg
screenshot-20210402-014024396.jpg
screenshot-20210402-013927142.jpg

11 REPLIES 11

ronald1985
Community Legend I
Yogendra

Please tell us some basic information before asking for help:

  1. Model Name: ROG Phone 2
  2. Firmware Version: 17.0240.2012.65
  3. Rooted or not: Not rooted
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app):

In addition to the information above, please also provide as many details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================

Since it's almost one week passed but I still didn't get the update. Could you guys please tell me when the Tencent version will get the FOTA update. I am also facing heating problem with the device while playing PUBG. Please check the screenshots.

screenshot-20210329-123851605.jpg

screenshot-20210402-014917324.jpg

screenshot-20210402-014024396.jpg

screenshot-20210402-013927142.jpg


ROG firmware update
I don't know if you know, but I don't believe you will get OTA updates (meaning through FOTA). Or do you? But you can update manually when the firmware is released here if you can't get it through FOTA:
ROG Phone II | Gaming Phones|ROG - Republic of Gamers|ROG GlobalThe link I have found to the latest firmware is here:
https://dlcdnets.asus.com/pub/ASUS/ZenFone/ZS660KL/UL-ASUS_I001_1-ASUS-17.0240.2103.75-1.1.229-user....
The reason why that is because Tencent devices with WW firmware is not official and therefore not supported. You can find out more here:
CH_ASUS

Hi all

We have come to notice there are resellers selling the so-called "Tencent ROG Phone II"-models for the Chinese market with "International ROM".

We would like to make clear that ASUS does not officially sell any Tencent-branded ROG Phone II with so called "International ROM" or "Global firmware".

We cannot guarantee the functionality of this combination , if you are facing any type of issues - please turn to your reseller where you bought this device - as this is is not a combination we are selling.

Please also take careful note that updates/FOTA functionality will be disabled since the ROM and the models dont match, some resellers note this in the fine-print.. some may not..

Extra info:

If you are seeing anything about a "Global ROM version" or "Tencent with Global/WW ROM" it would be a clear giveaway.


[PSA] Take caution - Tencent-branded Chinese models with "Global/International ROM"

PhysiTech
Rising Star I
ronald1985

https://zentalk.asus.com/en/discussion/46602/rog-firmware-update

I don't know if you know, but I don't believe you will get OTA updates (meaning through FOTA). Or do you? But you can update manually when the firmware is released here if you can't get it through FOTA:

https://rog.asus.com/phones/rog-phone-ii-model/helpdesk_download

The link I have found to the latest firmware is here:

https://dlcdnets.asus.com/pub/ASUS/ZenFone/ZS660KL/UL-ASUS_I001_1-ASUS-17.0240.2103.75-1.1.229-user....

The reason why that is because Tencent devices with WW firmware is not official and therefore not supported. You can find out more here:

https://zentalk.asus.com/en/discussion/10259/psa-take-caution-tencent-branded-chinese-models-with-gl...


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I agree with you brother but all of the previous major updates I only got through FOTA. That's why I was asking here.

ronald1985
Community Legend I
Yogendra

https://zentalk.asus.com/en/discussion/comment/161049#Comment_161049

I agree with you brother but all of the previous major updates I only got through FOTA. That's why I was asking here.


View post
Ahh cool, so you was still getting updates. I have posted the link to the firmware file anyway incase you wanted to do it manually.

PhysiTech
Rising Star I
ronald1985

https://zentalk.asus.com/en/discussion/comment/161053#Comment_161053

Ahh cool, so you was still getting updates. I have posted the link to the firmware file anyway incase you wanted to do it manually.


View post
Thanks brother for info. But I will wait for few more days. 🙂