04-01-2021 01:25 PM - last edited on 01-16-2024 01:57 AM by ZenBot
04-01-2021 01:52 PM
YogendraI don't know if you know, but I don't believe you will get OTA updates (meaning through FOTA). Or do you? But you can update manually when the firmware is released here if you can't get it through FOTA:Please tell us some basic information before asking for help:
- Model Name: ROG Phone 2
- Firmware Version: 17.0240.2012.65
- Rooted or not: Not rooted
- Frequency of Occurrence:
- APP Name & APP Version (If your issue relates to the app):
In addition to the information above, please also provide as many details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
Since it's almost one week passed but I still didn't get the update. Could you guys please tell me when the Tencent version will get the FOTA update. I am also facing heating problem with the device while playing PUBG. Please check the screenshots.
ROG firmware update
CH_ASUSHi all
We have come to notice there are resellers selling the so-called "Tencent ROG Phone II"-models for the Chinese market with "International ROM".
We would like to make clear that ASUS does not officially sell any Tencent-branded ROG Phone II with so called "International ROM" or "Global firmware".
We cannot guarantee the functionality of this combination , if you are facing any type of issues - please turn to your reseller where you bought this device - as this is is not a combination we are selling.
Please also take careful note that updates/FOTA functionality will be disabled since the ROM and the models dont match, some resellers note this in the fine-print.. some may not..
Extra info:
If you are seeing anything about a "Global ROM version" or "Tencent with Global/WW ROM" it would be a clear giveaway.
[PSA] Take caution - Tencent-branded Chinese models with "Global/International ROM"
04-01-2021 02:06 PM
ronald1985I agree with you brother but all of the previous major updates I only got through FOTA. That's why I was asking here.https://zentalk.asus.com/en/discussion/46602/rog-firmware-update
I don't know if you know, but I don't believe you will get OTA updates (meaning through FOTA). Or do you? But you can update manually when the firmware is released here if you can't get it through FOTA:
https://rog.asus.com/phones/rog-phone-ii-model/helpdesk_download
The link I have found to the latest firmware is here:
The reason why that is because Tencent devices with WW firmware is not official and therefore not supported. You can find out more here:
View post
04-01-2021 02:13 PM
YogendraAhh cool, so you was still getting updates. I have posted the link to the firmware file anyway incase you wanted to do it manually.https://zentalk.asus.com/en/discussion/comment/161049#Comment_161049
I agree with you brother but all of the previous major updates I only got through FOTA. That's why I was asking here.
View post
04-01-2021 08:53 PM
ronald1985Thanks brother for info. But I will wait for few more days. 🙂https://zentalk.asus.com/en/discussion/comment/161053#Comment_161053
Ahh cool, so you was still getting updates. I have posted the link to the firmware file anyway incase you wanted to do it manually.
View post