04-01-2021 01:25 PM
04-01-2021 01:52 PM
YogendraI don't know if you know, but I don't believe you will get OTA updates (meaning through FOTA). Or do you? But you can update manually when the firmware is released here if you can't get it through FOTA:
Please tell us some basic information before asking for help:
- Model Name: ROG Phone 2
- Firmware Version: 17.0240.2012.65
- Rooted or not: Not rooted
- Frequency of Occurrence:
- APP Name & APP Version (If your issue relates to the app):
In addition to the information above, please also provide as many details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
Since it's almost one week passed but I still didn't get the update. Could you guys please tell me when the Tencent version will get the FOTA update. I am also facing heating problem with the device while playing PUBG. Please check the screenshots.
ROG firmware update
We have come to notice there are resellers selling the so-called "Tencent ROG Phone II"-models for the Chinese market with "International ROM".
We would like to make clear that ASUS does not officially sell any Tencent-branded ROG Phone II with so called "International ROM" or "Global firmware".
We cannot guarantee the functionality of this combination , if you are facing any type of issues - please turn to your reseller where you bought this device - as this is is not a combination we are selling.
Please also take careful note that updates/FOTA functionality will be disabled since the ROM and the models dont match, some resellers note this in the fine-print.. some may not..
If you are seeing anything about a "Global ROM version" or "Tencent with Global/WW ROM" it would be a clear giveaway.
[PSA] Take caution - Tencent-branded Chinese models with "Global/International ROM"
04-01-2021 02:06 PM
ronald1985I agree with you brother but all of the previous major updates I only got through FOTA. That's why I was asking here.
I don't know if you know, but I don't believe you will get OTA updates (meaning through FOTA). Or do you? But you can update manually when the firmware is released here if you can't get it through FOTA:
The link I have found to the latest firmware is here:
The reason why that is because Tencent devices with WW firmware is not official and therefore not supported. You can find out more here:
04-01-2021 02:13 PM
YogendraAhh cool, so you was still getting updates. I have posted the link to the firmware file anyway incase you wanted to do it manually.
I agree with you brother but all of the previous major updates I only got through FOTA. That's why I was asking here.
04-01-2021 08:53 PM
ronald1985Thanks brother for info. But I will wait for few more days. 🙂
Ahh cool, so you was still getting updates. I have posted the link to the firmware file anyway incase you wanted to do it manually.