10-09-2019 09:03 AM
10-29-2019 04:49 PM
kchinnavigneshrajawhat did u say to Flipkart? & you want to keep this phone which also has the same issue?https://zentalk.asus.com/en/discussion/comment/24132#Comment_24132
Called the Flipkart and said I've got defective unit. They replaced. I'm going to keep the replacement unit too because the issue to present in almost all ROG phones. No escaping.
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10-30-2019 03:27 AM
bwlgt987Explained the issue and added this thread's link via Email. They asked me to contact Asus Service center initially then I said there is none in my location and had a long talk with one the executive and finally got replacement approved.https://zentalk.asus.com/en/discussion/comment/24142#Comment_24142
what did u say to Flipkart? & you want to keep this phone which also has the same issue?
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10-30-2019 10:31 AM
kchinnavigneshrajaTo whom you emailed this? Did they asked you to email this or you bring this up?https://zentalk.asus.com/en/discussion/comment/24152#Comment_24152
Explained the issue and added this thread's link via Email. They asked me to contact Asus Service center initially then I said there is none in my location and had a long talk with one the executive and finally got replacement approved.
Yes I'm going to keep the phone despite several issues. Because I like the good aspects like performance and AirTriggers.
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10-31-2019 10:39 AM
bwlgt987The asked me to send an video describing the issue. They've sent an email to which I had to reply. What do you mean by "You bring this up?"https://zentalk.asus.com/en/discussion/comment/24241#Comment_24241
To whom you emailed this? Did they asked you to email this or you bring this up?
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11-01-2019 07:19 PM
kchinnavigneshrajais this the tencent version?https://zentalk.asus.com/en/discussion/comment/21497#Comment_21497
Hello again, with all due respect, if the issue doesn't bother you does not mean that others should accept it. I'm NOT okay with a display that shows one color as another. I'm not willing to settle if its an hardware issue. Its a big deal to me.Having a weird tint at certain parameters doesn't go along with ROG theme. It takes away the viewing experience. I don't think you should necessarily suggest others that its "Not a big deal" just because you are okay with it. As a user who paid premium(37k) I expect quality. Hope you understand.
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