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Display Red tint issue on my Rog 2

ag_954gupta
Star III
IA5YE60FWGSK.jpg
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I recently received the Rog 2 Indian unit, and while tinkering with the brightness I found something weird, that is if I set the brightness from 0-50% the dark grey Colors (like the ones used in google apps for dark mode, and the dark grey color used in the notification bar of the Rog if the system theme is set to dark)
The dark grey Colors at lower brightness (i.e from 0-50%) seems to be reddish.
Below I have attached two pics, take of the Rog 2.

The app used was inshorts (in its dark mode) the one with dark grey color is the real color of the app seen above 50% brightness and the other reddish tint is seen from 0% brightness.
P.s it's not the wallpaper or any specific app it happens with any wallpaper, any app which uses the dark grey color(like google photos, Goole play store dark etc.)  and it can be seen at lower brightness. The thing was very hard to click on camera but I still clicked it.

It's something similar to the S8 red tint and the pixel blue tint.
Yes, in the Rog telegram group I did find another person who has the same issue and hence it seems like a fault from Asus.
Also I tried reaching Asus but as usual they aren't replying.
216 REPLIES 216

bwlgt987
Star II
ywitch

https://zentalk.asus.com/en/discussion/comment/21549#Comment_21549

is this the tencent version?


View post
No bro,its the Indian version.But you can call it such as it's at the same price - INR 37,999(~3,799 Yuan) but it has no Tencent logo & partnership

Heni
Star I
Interestingly it disappeared when the refresh rate is 60

umesh2teja
Star I
Even I'm facing this exact same issue.. I'm trying to get the replacement from the Flipkart but those guys are not accepting this as a problem.

OPC
Zen Master II
In my case the notification panel is darkest on 120Hz and brightest on 60Hz. On 90Hz is in between. Also the shade of grey changes with each refresh rate. The least reddish being on 60Hz, some on 90 Hz and most on 120Hz. The colour is not affected on max brightness. But the same phenomenon of colours becoming warmer on minimum brightness I have noticed on Note 8

ReaperZ
Star I
I asked for a replacement but they straight up rejected it i made a video and pics proof for this i may go consumer court
https://www.youtube.com/watch?v=rZq2HXch_Ko&t=10s