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Slow connection of wifi in my ROG 8 phone

Ashilu
Star I

My download speed is very slow in my ROG 8 phone, even though I have 200 mbps plan of fiber internet, my old phone can take up to 200 mbps and my ROG phone 8 can only take 30 mbps

9 REPLIES 9

Titan_ASUS
Community Manager
Community Manager

@Ashilu 

Hi please help check information below. Thanks.

1. Please provide a screenshot from [Settings] > [System] > [About phone].

2. Disable [Developer options] if it is on. 

3. Occurrence frequency of this issue.

4. Does this issue persist even your phone connected to other Wi-Fi hotspots?

5. The brand and model of your router.

6. Update all apps on Google Play and re-check.

7. Update [Settings] > [Security & lock screen] > [Google Play system update] to April 1, 2024 and re-check

8. Go to [Settings] > [system] > [Reset options] > tap [Reset Bluetooth & Wi-Fi]. Reboot your router (and also update to latest firmware and even perform a factory reset on your router) and then reconfirm if issue persists.

Still having the same problem, my speed is fix on 30 mbps only

1000000095.jpg

Titan_ASUS
Community Manager
Community Manager

@Ashilu 

Hi please kindly check and reply all questions above for initial trouble shooting. Thanks .

1. See the attach picture below

1000000095.jpg

2. Developer is off

3. Its stay at is, since I bought this phone

4. Yes

5. FFTH Fiberhome HG6245D

6. Done updating the apps and already checked

7.  Done updating it

8. Done doing it too