05-03-2024 09:03 PM
My download speed is very slow in my ROG 8 phone, even though I have 200 mbps plan of fiber internet, my old phone can take up to 200 mbps and my ROG phone 8 can only take 30 mbps
05-05-2024 11:14 PM
Hi please help check information below. Thanks.
1. Please provide a screenshot from [Settings] > [System] > [About phone].
2. Disable [Developer options] if it is on.
3. Occurrence frequency of this issue.
4. Does this issue persist even your phone connected to other Wi-Fi hotspots?
5. The brand and model of your router.
6. Update all apps on Google Play and re-check.
7. Update [Settings] > [Security & lock screen] > [Google Play system update] to April 1, 2024 and re-check
8. Go to [Settings] > [system] > [Reset options] > tap [Reset Bluetooth & Wi-Fi]. Reboot your router (and also update to latest firmware and even perform a factory reset on your router) and then reconfirm if issue persists.
05-06-2024 12:08 AM
Still having the same problem, my speed is fix on 30 mbps only
05-06-2024 12:37 AM
Hi please kindly check and reply all questions above for initial trouble shooting. Thanks .
05-06-2024 01:27 AM
1. See the attach picture below
2. Developer is off
3. Its stay at is, since I bought this phone
4. Yes
5. FFTH Fiberhome HG6245D
6. Done updating the apps and already checked
7. Done updating it
8. Done doing it too