This widget could not be displayed.
This widget could not be displayed.
cancel
Showing results for 
Search instead for 
Did you mean: 

Slow connection of wifi in my ROG 8 phone

Ashilu
Star I

My download speed is very slow in my ROG 8 phone, even though I have 200 mbps plan of fiber internet, my old phone can take up to 200 mbps and my ROG phone 8 can only take 30 mbps

9 REPLIES 9

I bought this and still in 7 days replacement, should I ask replacement for this phone? 

If this is a hardware issue: yes you should

If this is a software issue: may need some time for ASUS to debug

 

If I were you I will replace a new one since you have no idea at this moment. But before this, I recommend you to connect more other Wifi hotspots  to cross-check.

Titan_ASUS
Community Manager
Community Manager

@Ashilu 

Hi could please help provide log  plus video for us to analyze? If yes, I just sent you a private message for SOP and please go to message box to check. Thanks

Titan_ASUS
Community Manager
Community Manager

@Ashilu 

Hi we will fix this issue on next FOTA. Thanks.

Titan_ASUS
Community Manager
Community Manager

@Ashilu 

Hi please update 34.1420.1420.407 to fix this issue. Thanks.