Everyone, I have a BAD news for the next coming update

[Sam1991]

I followed up with @Mattias_ASUS regarding overheating issue on A14 build71. Apparently, the dev team didn't find anything unusual ironically. I attached a picture of our conversation. I tried everything I could to get us a fix but it turned out as sth that I didn't see coming at all.

:cross_mark::cross_mark:Edited :cross_mark: :cross_mark: 

One of the users is a developer . @snowdance 

He found and circled the temperature for whomever it may concern ! After sending logs for many times , devs still don't accept it and say they haven't found anything ! Impossible ! Why are they pretending like it's nothing and it's not there?????

Have look at these pictures below.

Correct me if I'm wrong , but how many times do we have to send our logs and get ignored by dev team ? Not acceptable.

@Falcon_ASUS @Titan_ASUS 

As a customer who paid a lot for a premium phone , I deserve an answer here. Reply !

:cross_mark::cross_mark:Edited :cross_mark: :cross_mark: :cross_mark:  

Mattias has just sent me a messaged and he said : " The team is not done checking logs, the log from snowdance is being worked on.I will update when I get more information."

:cross_mark:Users that haven't still sent their logs please do as it might help them to fix the issues soon.

[snowdance]

ah i see what they r doing, basically they add code that will optimize our app, hopefully that was enough. And they add monitoring code in the next update, and it will log the usage of our phone, i think this will be used if the problem not solved so they will read the log and provide further update to fix if needed. cmiiw

edit:the log will be focused on how the phone cooling down process work and they want to know how much power used to run the app

[EgorDa]

I won’t download yet, I’m on the penultimate firmware and I’m more or less (

[jirk223]

.71?

[EgorDa]

Yup

[jirk223]

now the new update is coming?