Surrendly device restart, Camera hangs after firmware upgrade at multiple time

[cloud4919]

Recently, when using a camera, the device itself is forced to restart after it stops working, or even if it is not forced to restart, the above error occurs.

Device; ROG Phone 6

Firmware version: 33.0610.2810.172

Is rooted: No

Frequency of Occurrence: At least 8 out of 10 probabilities

App name: Any app that uses the camera. Includes the default camera app.

[Mattias_ASUS]

Thanks for the info!
Will send the details to the team so they can take a look at it 🙂

[cloud4919]

Updates?

[Mattias_ASUS]

Hi!

I got a reply from the R&D team and it seems this is a hardware issue, please contact your closest ASUS Service Center.
https://www.asus.com/support/service-center-location

[cloud4919]

On the 21st, a user appeared in a local community saying that his camera broke down after updating to this firmware version.
The user in question had been using it without a problem up to this point, but is experiencing the same problem right after the firmware update, so the probability of a firmware error is very high.
I will reply to this post again after implementing the Android 14 beta update in the future.

[cloud4919]

https://zentalk.asus.com/t5/rog-phone-6/i-just-updated-to-the-latest-firmware-that-was-released-and-...

It is very likely related to this issue.
The latest firmware must be delete from the OTA server.