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Front camera option is missing in camera app

Rowdyruffbrick
Star II

A few weeks ago, my ROG Phone 6 (global) started having issues with the camera, the front camera button would go missing and the pictures taken from the main camera looked weird.. I had to restart the phone to get them working again but overtime it got worse and the restarting did not help anymore. I figured it was a software issue so I cleared the cache of the camera which did not fix it and I wanted to clear the cache of the phone itself but couldnt as it was not unlocked nor rooted. I posted on xda and someone else told me that they had the exact same issue and it was a driver issue(?). The flashlight function does not work as well from the notification shade. Weird thing is the front camera works in apps like WhatsApp so I know it is working and it isnt a hardware issue. I thought it would be fixed with the A13 update, but it did not.

Could someone please assist me in this?

 

  1. Model Name: ROG Phone 6 (Global SD version)
  2. Firmware Version: WW_33.0610.2810.72
  3. Rooted or not: Not rooted
  4. Frequency of Occurrence: All the time
  5. APP Name & APP Version (If your issue relates to the app): Camera application
60 REPLIES 60

BOBAHCEBEP
Star I

Ждём расторопных разработчиков , пока щапилят новое обновление .

BOBAHCEBEP
Star I

Вот моя прошивка

Screenshot_20230530-190518_Settings.jpg

Gutek
Star II

Asus Cam  x0.6 (real used x1)Asus Cam x0.6 (real used x1)Asus Cam x1 (real used x0.6)Asus Cam x1 (real used x0.6)GCam x0.7 (real used x0.6)GCam x0.7 (real used x0.6)GCam x1 (real used x1)GCam x1 (real used x1)

This are samples from my Zenfone 9. All photos where taken near to border each one just like show the last picture (GCam x1 (real used x1)). Defenetly there is something wrong especialy with the first sample. To be sure I took another one in RAW+JPG mode with Asus Cam x0.6 (real used x1) and the RAW photo is correct - like GCam x1, but JPG is abnormal. Can't get samples from front camera, because don't have access to it.

20230531_184504.jpg

Circled front camera is used, but... what really is on the screen? And there is no switch button on the right.

Asus Camera version 9.11.9.0_230307

Zenfone firmware: WW_33.0804.2060.113

Gutek
Star II

I just got an update to WW_33.0804.2060.142 and camera 9.11.13.0_230518. Unfortunately it didn't help with my problem. I'm sending my Z9 to the service.

Gutek
Star II

Currently, my Z9 with this problem has been in repair for a week, supposedly the motherboard needs to be replaced. They are waiting for parts. I don't know how it affects the camera.