Camera Rog Phone 8 Pro

[FlorinSp]

Dear Asus Support Team,

I am writing to report an issue with the camera on my Asus ROG Phone 8 Pro.

The camera frequently stops working — sometimes it temporarily starts functioning again after a device restart, but the issue returns shortly afterward. Additionally, the selfie (front camera) button is missing from the camera interface, making it impossible to switch to the front camera.

I have already tried clearing the camera app cache and resetting the camera settings, but the problem persists.

Please advise on the next steps to resolve this issue. I would appreciate your support in addressing this matter as soon as possible.

[kmcmurtrie]

Start the warranty process if you can.  Asus is not customer friendly. 

[Mattias_ASUS]

Hello @FlorinSp 

I apologize for the inconvenience, If you did reset the camera settings and clear the cache then the next step would be doing a full factory reset or reaching out to your closest ASUS Service Center so that they can take a closer look.
https://www.asus.com/support/service-center-location/