12-04-2025 08:11 AM
My ROG phone 5 wifi and hotspot just stopped opening, and when i checked the settings it stated that my Wifi Mac Address is unavailable.
12-04-2025 05:14 PM
@cyrussjayd
Please refer to the following FAQ to try to troubleshoot your Wi-Fi problem first.
https://www.asus.com/support/faq/1006657
If the problem persists, we recommend that you back up your data and then send your phone to a service center for further inspection.
The following is the contact information:
https://www.asus.com/support/service-center-location
Also you can contact the local service center for help.
The following is the contact information:
https://www.asus.com/support/CallUs#
Sorry for any inconvenience it may be caused