03-19-2023 05:50 PM
A few weeks ago, my ROG Phone 6 (global) started having issues with the camera, the front camera button would go missing and the pictures taken from the main camera looked weird.. I had to restart the phone to get them working again but overtime it got worse and the restarting did not help anymore. I figured it was a software issue so I cleared the cache of the camera which did not fix it and I wanted to clear the cache of the phone itself but couldnt as it was not unlocked nor rooted. I posted on xda and someone else told me that they had the exact same issue and it was a driver issue(?). The flashlight function does not work as well from the notification shade. Weird thing is the front camera works in apps like WhatsApp so I know it is working and it isnt a hardware issue. I thought it would be fixed with the A13 update, but it did not.
Could someone please assist me in this?
01-01-2024 09:18 PM
Unfortunately this is a hardware issue. I don't know why it is happening to so many Rog 6 Phones but it is possible that it is a hardware defect. You may need to bring it to the nearest service center and I'm hoping you still have warranty. Good luck.