03-21-2025 10:16 AM
After the last software update 2-3 days ago the screen recorder keeps crashing constantly. Even the system automatically detects it but compared to SAMSUNG, it doesn't have an option that pops up to automatically report the error. Just 2 options pop up, to close the app and to go to app info, the report option missing.
The app starts recording, the red dot is shown on the screen, but after max 1 min the red dot disappears, but the app notification remains in notification bar until I tap record again and it disappears. Please fix this as I use it for my YouTube channel frequently, this being the main reason I have bought the phone, but it completely ruins my experience.
03-22-2025 06:02 AM
@Mattias_ASUS can you please forward this feedback? It really affects my work with the YouTube channel. Thank you!
03-24-2025 11:38 AM
I have this problem too. Sometimes, the screen recorder's red dot just suddenly disappears on its own, and everything that was recorded before that is lost because it doesn't save the file.
03-24-2025 11:58 AM
Yes. This is exactly hiw it happens. The red dot disappears and the recording is lost.
3 weeks ago
Any ASUS official seeing this? Does anyone care?