Please tell us some basic information before asking for help:
Model Name: Rog phone 5
Firmware Version: 31.0810.1226.128
Rooted or not: No
Frequency of Occurrence: First time
APP Name & APP Version (If your issue relates to the app): NA
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.