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Headphone Jack Issue- crackling sound

KevinTsuna
Star II
Please tell us some basic information before asking for help:
Model Name: Rog 5 16gb
Firmware Version: WW 1226.139-0
Rooted or not:Not
Frequency of Occurrence: Sometimes
APP Name & APP Version (If your issue relates to the app): Any app that outputs sound
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
When connected to the headphone jack and playing music/watching videos, the phone outputs a crackling sound/noise together with the sound it's supposed to be playing. It doesn't do this when using the speakers. I've tried using different headphones but the issue still occurs from time to time, especially when the volume is more than 50%.
Headphones used:
Sennheiser HD 58x
Phillips SHP9500
The issue might be similar to this: https://zentalk.asus.com/en/discussion/63944/crackling-sound-from-headphone-jack-on-high-volume
Cheers,

Kevin

5 REPLIES 5

ASUS_Bot
Rising Star II
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