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Aptx lossless bluetooth

fiualploii
Star I

Crackling sound while listening using Bluetooth, from asus ROG phone 7 ultimate 

1 ACCEPTED SOLUTION

Accepted Solutions

Mattias_ASUS
Moderator
Moderator

Hi @fiualploii 
Does this happen with every headphone? And which firmware are you on?

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5 REPLIES 5

Mattias_ASUS
Moderator
Moderator

Hi @fiualploii 
Does this happen with every headphone? And which firmware are you on?

Hello, i have the latest update, I can't find firmware version, on 3 different headphones i have the same problem when aptx lossless is in use, i get a crackling noise like electric shock, i have to close music app, then restart then after a few songs problems comes back, i tried 3 different music apps as well, this only happens on aptx lossless, and i need that, i tried most of troubleshooting, nothing works except to manually select Ldac or some other Bluetooth codec 

I set a volume while listening, after a while crackling noise comes, then i immediately restart app, the crackling noise is gone for a while and without changing the volume, it is a little lower than before restarting the music app, so it's like a loudness that comes to with the crackling noise

Yes, 3 different aptx lossless bluetooth devices, like Sennheiser momentum true wireless earbuds, ifi idsd diablo 2, etc