Asus rog phone 5s Google Play not certified

[Toyjoy]

Many apps unable to work because device is not certified in Google Play. 

Asus rog phone 5s 

Google play store up to date

Device up to date

Happened last week without any obvious reason. 

Device was never rooted

Already tried device reset, tried manual register, tried to fix with in-built tool in Google play but it always says to try again later. 

[Falcon_ASUS]

@Toyjoy 
We apologize for any inconvenience this may cause.
Please check the top right corner and kindly share the serial number and details requested in the PM inbox.
Thank you.

[spr1517]

Hi, I am having the same issue. 

Google pay app (Mostly Banking) stopped working claiming my device isn't certified while it was all working fine few months ago and I never ROOTED my device.
In addition, I flashed the device with the official FW from your site to make sure all is official and it's the same problem that my play store says my device isn't certified.

1. Model Name: ASUS ROG Phone 5s 
2. Firmware Version: Android 13 (WW_33.0210.0210.242)
3. Rooted or not: No (Never ROOTED)
4. Frequency of Occurrence: Always (Started two weeks ago)
5. APP Name & APP Version (If your issue relates to the app): Google Play claims my device isn't Google Play Protect Certified.

What is going on with ASUS Phones? and why Google claims that phone doesn't have certification? 
What is more important, how to solve this problem?

[Toyjoy]

I have sent the required information but nothing changed after few days so I guess Asus doesn't care or don't know and don't care. If they had any concern about the issue then we would get some basic information about action taken to resolve the issue or maybe at least why it happened. 

[Falcon_ASUS]

@spr1517 
We apologize for any inconvenience this may cause.
Please check the top right corner and kindly share the serial number and details requested in the PM inbox.
Thank you.