Zephyrus G14 MyASUS app shows fan error.

[pinkymart]

MyASUS app says there may be an issue with the fans, but I have no issues with higher RPM's. No temperature problems. Nothing.
One click diagnosis shows no problems with the fans, but if I exclusively check fans, I get that error. Is this a software bug? Customized diagnosis fails to run both fans at the same time for some reason. I guess that what causes the issue.
I updated everything there is to update.
This is when I do one click :

This is when I do fan control exclusively.

[Blake_ASUS]

bishaljds

Hey, having the exact same issue. Can someone help pls. Am on win 11.

myasus: 3.0.29.0

asus sys con interface: 3.0.13.10

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Hi there,
Which laptop model do you have?
Thank you for reporting this issue.

[Blake_ASUS]

pinkymart

Hello,

This post was before the latest MyASUS update. The error is now fixed.

However, it was unfortunate that I was advised by customer support to reset Windows to confirm it wasn't a hardware issue. It took 2 resets and a new update to realize MyASUS app was bugged.

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Hi there,
May I know your the version you updated?
Do you have 3.0.28.0?
Thank you.

[bishaljds]

Blake_ASUS

https://zentalk.asus.com/en/discussion/comment/193379#Comment_193379

Hi there,

Which laptop model do you have?

Thank you for reporting this issue.

View post

I have the GA401II.

[ankitrathore484]

pinkymart

MyASUS app says there may be an issue with the fans, but I have no issues with higher RPM's. No temperature problems. Nothing.

One click diagnosis shows no problems with the fans, but if I exclusively check fans, I get that error. Is this a software bug? Customized diagnosis fails to run both fans at the same time for some reason. I guess that what causes the issue.

I updated everything there is to update.

This is when I do one click :

This is when I do fan control exclusively.

Zephyrus G14 MyASUS app shows fan error.

I also face these problem what i do ?

[Blake_ASUS]

Dear all,
The fan diagnosis issue is known and will be solved in V3.0.32.0.
Thank you.