Weird windows sign-in

[Patrick_S_]

System: Windows 10 64bit
Battery or AC: Both
Model: FX505DT
Frequency of occurrence: Frequent (ever
Reset OS:
Screenshot or video: Screenshot
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Detailed description：
So I just bought my Asus Tuf FX505DT, and after a month of using it - every time I try to open the laptop, there's always this weird "windows sign" problem on my screen. Can't even try to sign-in cause every time I try to input my sign-in password, the screen just goes black, and after maybe 10-15 seconds, that thing pops up again. So I then just shut it down with the power button. And only then will it disappear.
It's really annoying and bugging me out, especially when I'm in a rush.
*Also my wifi disconnects frequently now. Not in the first 2 weeks tho.

[Blake_ASUS]

Hi Patrick,
May you try to run windows troubleshoot or see in device manager or anywhere to see if there is anything strange?
Thank you.

[Patrick_S_]

Blake_ASUS

Hi Patrick,

May you try to run windows troubleshoot or see in device manager or anywhere to see if there is anything strange?

Thank you.

View post

Hi blake! I did. But nothing suspicious or strange there. Could it be a corrupted login account like Raju stated above?

[Blake_ASUS]

Hi Patrick,
Not sure, I find both the issue and the assumption strange.
If possible, I would suggest you to reset the device.
Windows 10 - How to restore the system to factory default settings? | Official Support | ASUS GlobalThank you.

[Patrick_S_]

Blake_ASUS

Hi Patrick,

Not sure, I find both the issue and the assumption strange.

If possible, I would suggest you to reset the device.

https://www.asus.com/support/FAQ/1013065/

Thank you.

View post

Hi Blake! Thanks man, appreciate the help. I opened my laptop and it was gone...again (I did nothing). Not sure tho when it'll come back. But hoping it won't ever. Thanks again, man!

[Blake_ASUS]

Hi Patrick,
Thank you so much for the update.
Glad that the problem is gone.
Let me know if there is anything new. But hoping it won't ever 🙂