USB ports not working

[EricBerg]

Hi,

I have ASUS X541UJ laptop. The USB ports are not working. I have chatted online with Microsoft support and they took control of my Laptop. They were unable to resolve the issue and suggested I contacted Asus for assistance.

Cab you help please?

[EricBerg]

[Falcon_ASUS]

@EricBerg 
Please refer to the following FAQ for troubleshooting.
https://www.asus.com/support/FAQ/1043160/
If the situation remains the same, please contact ASUS repair center in the country of your residence: https://www.asus.com/support/Service-Center-All-Countries/ 
Sorry for any inconvenience it may be caused. 

[ZenBot]

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