TUF Gaming FX505GT Laptop Not Performing Well

[dathuynh555]

System:
Battery or AC:
Model: TUF Gaming FX505GT
Frequency of occurrence:
Reset OS:
Screenshot or video:
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Detailed description：Around October 17-19, my laptop(BIOS 308, the latest offered by MyASUS) performance suddenly decreased. For example, playing videos games my FPS would be 60 normally, but now it is 9-30. Overall, there are stuttering and lagging when playing video games. My internet is working fine. Streaming videos, doing multiple tasks, or downloading, there are noticeable lag. MyASUS(V2.2.44.0) checkup shows there may be an issue with the fan. I've went to Nvidia Control Panel and set it to High-Performance Nvidia Processor, Power Option and set to High Performance and still nothing. Using Turbo mode, the fans are somewhat quiet and CPU/GPU fan kicks up to 2800-2900 RPM. Normally, using Turbo mode, the laptop emits a very loud noise and CPU/GPU fan kicks well over 5000-5500 RMP. So something is wrong here. I've also installed ASUS System Control Interface V2( V2.2.30.0) and reinstall MyASUS and the problem still persist. I've also resetted my laptop twice and it fixed nothing. I've checked Task Manager and Armoury Crate(V3.1.6.0), CPU/GPU temperatures seems fine. I'm not tech savy and not sure what is going on. Could it be CPU/GPU fan? Or motherboard? If you need more information to help a guy out, please ask.
Edit: I also should mention when I do Full Scan on Window Virus Security, it usually take 15-20 minutes and utilization of CPU is 98-99%. Now, it takes slighty longer and utilization of CPU is around 33%. I don't know if that info will help. I've also never underclocked or overlocked my CPU because I don't know how to do that.
Edit 2: I've emailed ASUS about the issue. It will take 48 hours for them to get back. I will update as soon as ASUS respond.
Thank you

[patrickmcginley]

patrickmcginley41

I'm also in the same boat here! I was playing Spelunky 2 when the frames suddenly dropped, now my computer is stuttering the whole time. Freezes when I'm writing in Discord, for example, it's like the system freezes and then all the inputs are entered at once.

Oddly, I am on BIOS 307, not sure why it didn't update when 308 was released, but I'm still having issues here. Installed some windows updates thinking they might help but still the same issue, I filled out a support ticket so I guess we'll just have to wait and hear from them when they fix it. Pretty annoying all the same!

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I got a reply from Asus Support telling me to do a hard reset and that has worked for me!
Unplug the power cable from the laptop, and hold the power button down for 60 seconds. Then plug it in and start up the computer. That's worked for me. Like I said before though, I'm on BIOS 307, so not sure how it might work for later versions.

[Ibrahim2275]

Hello, I have the same model and same problem.And I have Another problem. in order to get high fps in games, I have to remove the charge and plug it again once when I open my pc.Does anyone have same problem?

[Ishhh]

Even I am facing the same problem :(((((( I tried reseting the laptop cleaning the fans but the problems are still the same low fps inside and outside the game

[Azrael]

After upgrading the bios desktop window manager (DWM.EXE) consumes 80-90% of gpu usage which causes the stutter and lag in all the activities , the solution I found is downgrading the graphics driver from 457.09 to 451.67 fixes this problem . I tried this multiple times whenever I upgraded the drivers from GEFORCE experience laptop started to stutter and lag and when downgraded to older version of the driver it fixed it

[srijang502]

Facing the exact same issue. Can't play any games on it now. Bought the laptop just about a month ago. Didn't know I'd be disappointed so soon with Asus. Maybe by writing to them on twitter will grab their attention. On a seperate note I had dual booted Ubuntu 20.04 and it was working fine but today there was some error and now I can't boot into it as it is showing a black screen only. Don't know if it's related to this but just wanted to point that out if anyone else is facing the same issue.