There may be an issue with the fan
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12-11-2020
11:46 PM
- last edited on
01-16-2024
01:59 AM
by
ZenBot
System: Zephyrus M15
Battery or AC: 230W power adaptor Support Type-C PD 3.0 up to 65W
Model: ROG Zephyrus M15 GU502LW
Frequency of occurrence: Always
Reset OS:
Screenshot or video:
========================
Detailed description: From 3 months I stated facing a fan issue where the fan would run slow (6500rpm) at a high temp (96) because of that my frames were droping. I have given it for service, after I checked in MyAsus app that it indicated "There may be an issue with the fan". The service center replaced the fan and sent it back the the problem still remained. Please help
Battery or AC: 230W power adaptor Support Type-C PD 3.0 up to 65W
Model: ROG Zephyrus M15 GU502LW
Frequency of occurrence: Always
Reset OS:
Screenshot or video:
========================
Detailed description: From 3 months I stated facing a fan issue where the fan would run slow (6500rpm) at a high temp (96) because of that my frames were droping. I have given it for service, after I checked in MyAsus app that it indicated "There may be an issue with the fan". The service center replaced the fan and sent it back the the problem still remained. Please help
48 REPLIES 48
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02-22-2021 11:33 PM
hello Blake,
can the service be done any faster, I'm missing many of my classes and assignments.
hope you will understand.
thank you.
can the service be done any faster, I'm missing many of my classes and assignments.
hope you will understand.
thank you.
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02-23-2021 06:17 PM
Hello Dhruv,
yes, I fully understand, I have been pushing it.
Really sorry about it.
yes, I fully understand, I have been pushing it.
Really sorry about it.
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02-23-2021 08:26 PM
hello blake,
how long will it take?
thank you
how long will it take?
thank you
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03-02-2021 11:39 PM
Hello Dhruv,
Your device is fine now.
We will return it to you as soon as possible.
Really sorry to keep you waiting.
Thank you so much for your patient.
Your device is fine now.
We will return it to you as soon as possible.
Really sorry to keep you waiting.
Thank you so much for your patient.
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03-08-2021 03:00 AM
Hello Blake,
I Have taken back my laptop and it is stable.
Thank you for the help and coordination.
Thank you.
I Have taken back my laptop and it is stable.
Thank you for the help and coordination.
Thank you.
