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ROG Zephyrus G GA502DU he keyboard brightness control disappears

w3c
Star I

Every time after working for 20-30 minutes, the keyboard brightness control disappears.
I tried everything, reinstalled Windows, installed all possible drivers, the error still remains, and I noticed that this error appeared as soon as Windows 11 appeared, on 10 there were no such problems.
According to the link, there are no drivers for ATK drivers
https://www.asus.com/supportonly/ga502du/helpdesk_download/
maybe someone has the original ISO archive with the default operating system and all drivers, I would get it from there. Thank you for your attention, and even better, update the drivers for Windows 11, as this laptop is still very powerful and will please its owners for a long time.

2 REPLIES 2

Falcon_ASUS
Moderator
Moderator

@w3c
Please refer to the following FAQ for troubleshooting.
https://www.asus.com/support/FAQ/1015071 
Sorry for any inconvenience it may be caused. 

ZenBot
Community Manager
Community Manager
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