04-28-2023 01:16 PM
Every time after working for 20-30 minutes, the keyboard brightness control disappears.
I tried everything, reinstalled Windows, installed all possible drivers, the error still remains, and I noticed that this error appeared as soon as Windows 11 appeared, on 10 there were no such problems.
According to the link, there are no drivers for ATK drivers
https://www.asus.com/supportonly/ga502du/helpdesk_download/
maybe someone has the original ISO archive with the default operating system and all drivers, I would get it from there. Thank you for your attention, and even better, update the drivers for Windows 11, as this laptop is still very powerful and will please its owners for a long time.
05-02-2023 08:17 PM
@w3c
Please refer to the following FAQ for troubleshooting.
https://www.asus.com/support/FAQ/1015071
Sorry for any inconvenience it may be caused.
08-21-2023 02:17 AM