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problem with login in asus app

cm9422019320
Star I

‎12-25-2021 09:23 AM

System:
Battery or AC:
Model:
Frequency of occurrence:
Reset OS:
Screenshot or video:
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Detailed description：
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2 REPLIES 2

cm9422019320
Star I

‎12-25-2021 09:25 AM

screenshot-283-29.png
purchased refurbished asus laptop and i face the problem in login with asus apps it shows the notification that the serial number is already register,
please help me my product serial number is: J7NRCX03R336289 
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Blake_ASUS
Community Legend II

‎12-27-2021 07:34 PM

Hi there,
The product is registered under your own account.
cm9422019320@mail.com
Seems like you made a typo mistake.
Thank you.
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