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MyAsus hardware issues

escapegoat
Star I
System: windows 10
Battery or AC: default
Model: TUF Gaming FX505GT
Frequency of occurrence: always that I check
Reset OS: it's not in my plans
Serial number: KBNRCV02245046B
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Detailed description:I want to know what is wrong, the pc or the app, since I bought the laptop, it comes with the adapter issue, the fan issue is new
errores.jpg

5 REPLIES 5

Blake_ASUS
Community Legend II
Hello escapegoat,
May I know the version of My ASUS APP and ASUS System Control Interface V2 driver on your device?
Thank you.

escapegoat
Star I
óf course, My ASUS APP's version is 2.2.38.0 and System Control Interface is V2 2.2.27.0

Blake_ASUS
Community Legend II
Hello escapegoat,
Please kindly help to update to
MyASUS v2.2.41.1 & ASUS System Control Interface v2.2.29.0.
Thank you so much!

escapegoat
Star I
ok, it seems that the adapter already works fine, but I still have the fan issue.
I have also verified that the laptop increases the temperature if I have it charging, if I disconnect it the temperature decreases almost 10 degrees, is it normal?