Keyboard Backlit not working correctly
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08-04-2022 12:16 AM
Battery or AC:
Model: G512LI
Frequency of occurrence:
Reset OS: Windows 10
Screenshot or video:
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Detailed description:This keyboard not compatible with RGB per key technology. Is this hardware issue or software issue? Is it possible to damage laptop keyboard? When I set colors to Yellow, Orange That keys blinking. Is it sort with keyboard backlit?
I don't care about backlit. I'm feared will it caused to stop working my laptop keyboard. What is that issue ?
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08-04-2022 07:43 PM
Snowwings@Snowwings
- System:Rog Strix G15 2020
- Battery or AC:
- Model: G512LI
- Frequency of occurrence:
- Reset OS: Windows 10
- Screenshot or video:
========================
Detailed description:This keyboard not compatible with RGB per key technology. Is this hardware issue or software issue? Is it possible to damage laptop keyboard? When I set colors to Yellow, Orange That keys blinking. Is it sort with keyboard backlit?
I don't care about backlit. I'm feared will it caused to stop working my laptop keyboard. What is that issue ?
Keyboard Backlit not working correctly
Did you set it through Aura creator?
Have you tried to uninstall and reinstall Aura creator?
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08-05-2022 06:56 AM
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08-09-2022 10:44 PM
Snowwings@SnowwingsYes. After I was reset my laptop. But that issue not fixed.
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If the situation remains the same, according to what you described, please contact ASUS repair center in the country of your residence: https://www.asus.com/support/Service-Center-All-Countries/. Sorry for any inconvenience it may be caused.
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09-01-2022 01:47 AM
Regards,
Will
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