Some keys not responding on my ASUS laptop

[Jesse-Ethon]

Hi everyone,

I’ve been having an issue with my ASUS laptop keyboard lately  some keys like the E, R, and sometimes the spacebar stop working randomly. After a restart, they might work again for a bit, then stop.

[Henry-Edward]

It could be either a software or hardware issue. I’d start by updating or reinstalling the keyboard drivers in Device Manager. Sometimes that alone can fix random key failures.

[Jesse-Ethon]

Thanks for the suggestion. I updated and even reinstalled the keyboard drivers via Device Manager, but the problem is still there.

[Henry-Edward]

Since updating the drivers didn’t help, try checking the keys with an online keyboard tester. If the same keys don’t work there, it’s most likely a hardware issue and the keyboard may need repair or replacement. But if they work fine in the tester, then it’s probably a software issue that can be fixed with a clean boot or system reset.

[Jesse-Ethon]

I tested the keyboard using testeteclado.com.br, and all the keys work fine there. But the issue still happens during regular use  keys stop responding randomly, then work again after a restart.If it’s not hardware, what else could be causing this? Any idea what I should try next?