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Incorrect Serial Number

Gradumacated
Star I
System: Desktop
Battery or AC: AC
Model: RT-AZ3000
Frequency of occurrence: Everytime
Reset OS: n/a
Screenshot or video: n/a
========================
Detailed description:
Bought a new ASUS Wireless Router RT-AX58U.
Try to register with included serial number N1|G2Y400645SM9 and every time - no matter if I try through the website or through the app, I get an error message stating "serial number incorrect!"
What am I supposed to do in order to register my product? This is ridiculous.
2 REPLIES 2

Falcon_ASUS
Moderator
Moderator
Gradumacated
  1. System: Desktop
  2. Battery or AC: AC
  3. Model: RT-AZ3000
  4. Frequency of occurrence: Everytime
  5. Reset OS: n/a
  6. Screenshot or video: n/a

========================

Detailed description:

Bought a new ASUS Wireless Router RT-AX58U.

Try to register with included serial number N1|G2Y400645SM9 and every time - no matter if I try through the website or through the app, I get an error message stating "serial number incorrect!"

What am I supposed to do in order to register my product? This is ridiculous.


Incorrect Serial Number
@Gradumacated
Here we mainly discuss the issues/questions related to ASUS laptop.
For your router questions, I suggest you contact our local call center to have further assistance.
Please refer to below and find the link of local call center.
ASUS - Contact UsSorry for any inconvenience it may be caused. 

ASUS_Bot
Rising Star II
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