Incorrect Serial Number

GradumacatedGradumacated Level 1
edited August 3 in Others
  1. System: Desktop
  2. Battery or AC: AC
  3. Model: RT-AZ3000
  4. Frequency of occurrence: Everytime
  5. Reset OS: n/a
  6. Screenshot or video: n/a

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Detailed description:

Bought a new ASUS Wireless Router RT-AX58U.

Try to register with included serial number N1|G2Y400645SM9 and every time - no matter if I try through the website or through the app, I get an error message stating "serial number incorrect!"

What am I supposed to do in order to register my product? This is ridiculous.

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