michalbucek542
- System: Windows11 (I try windows10, not working, same problem)
- Battery or AC: Adapter from laptop
- Model: asus gl504gw
- Frequency of occurrence: It just happened for the fist time
- Reset OS: Many times
- Screenshot or video:
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Detailed description：
and onne day was my gpu clock stuck at 300Mhz (I things thgat was with some update drivers/windows). Windows11/Windows10 reinstall many times. All drivers Armoury create, Nvidia graphic reinstall, install older version drivers, install nevest version drivers also BIOS. I try every instruction on the forum, youtube insturction.. everything. The laptop was in repair for 4 day and they dont know whats going on, they told me there is a problem with driver. ,some combination older-newest drivers. rene guy solve this problem with Surge protection, i thing he disablees ASUS Anti-Surge, but in mBIOSy bios 308 I cant find Anti-Sur
GPU CLOCK STUCK AT 300 Mhz
@michalbucek542 Please kindly provide the information below so that we can better assist you.
1. What are the BIOS, graphics card driver and operating system build version you are currently using?
2. What is the Armoury Crate version you are using?
3. Please refer to the following FAQ to upload the log to the cloud storage, and then provide me with a link via PM, and I will report to our technical unit for further confirmation.
[Gaming NB/DT] Armoury Crate Introduction (Ver5.0) | Official Support | ASUS GlobalQ5: What is App Diagnostics? (New Feature)
A5: In Armoury Crate "Settings"① and check "About"② page, If clicking App Diagnostics "Record Log"③, the Privacy Policy Statement will pop out. Once user agreed statement, the Armoury Crate will start to collect problem log and user can click "Generate log data"③ to generate the log file with encrypted (ASUS log file). After log saved, user can provide it to the repair center or technical supporter for further Armoury Crate problem diagnostics.
Sorry for any inconvenience it may be caused.
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