constant VIDEO_DXGKRNL_FATAL_ERROR
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02-05-2023 01:07 PM
- Laptop model: FX506HEB
- BIOS version: 311
- Operating System: Windows 11 pro
- Windows version: 22H2
- Windows build number: 22621.1194
- Current graphic card driver version: Geforce Game Ready Driver 528.24
- Armoury Crate version: 5.3.4.0
My laptop has had its motherboard replaced, and since then I keep getting dxgkrnl error when I open games.
The things I tried so far, to solve the issue:
- Windows restore/update/update rollback
- sfc/scannow, DISM commands
- clean GPU driver removal with DDU
- older GPU drivers
- updated everything with MyAsus
- removed antivirus software
- turned off Windows fast startup
This link contains 5 recently created dump files compressed:
https://drive.google.com/file/d/1yjTIBrykiv1VlC3XfogjIJSvRBxBCB_y/view?usp=sharing
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02-05-2023 01:47 PM
I also noticed that my CPU temps are high, even on idle, around 90+ Celsius
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02-06-2023 06:45 PM
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02-07-2023 07:45 AM
Yes, and the problem still persists.
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02-07-2023 05:14 PM
@Mercenary_Micha
If the situation remains the same, according to what you described, please contact ASUS repair center in the country of your residence: https://www.asus.com/support/Service-Center-All-Countries/ Sorry for any inconvenience it may be caused.
