06-04-2024 08:14 PM
06-05-2024 05:40 PM
@BamHawk
May I ask for the full model of the laptop you are using?
How to find Model Name
Based on the situation shown in the picture, it is possible that the system restore file has an issue.
We recommend that you take your laptop to a service center for further inspection.
The following is the contact information:
https://www.asus.com/support/service-center-location
Also you can contact the local service center for help.
The following is the contact information:
https://www.asus.com/support/CallUs#
Sorry for any inconvenience it may be caused.