System: WINDOWS 10 Battery or AC: 48W Model: FA506IV Frequency of occurrence: Reset OS: Screenshot or video: ======================== Detailed description：I have new gaming laptop (only 1 month) ASUS TUF A15 FA506IV with Ryzen 9 4900H and RTX 2060 At a random moment my system is stuttering for 1-2 seconds. It may be in windows, in games, watch video, or whatever I'm doing. There is a massive fps drop and audio stutter. Dear ASUS, please answer this and give us some solution to fix this. Thank you.
After a few days, ASUS will AGAIN close the discussion without providing feedbacks to us. It has been 2 years since this issue first started. They simply tell their customers that this problem doesn't exist or no record of such. Also, when it comes to service centers, they all tell that stuttering doesn't show when clearly they only observe for a few minutes. TBH, they are all trash now and I would keep on discouraging people from buying from this ass of a brand.