ASUS ROG FLOW X13 GV301QH - HDMI not working

[nunoliveira89]

Hello,

I'm having problems a lot of times connecting my monitors with the HDMI port. Sometimes the external monitor connected by HDMI works sometimes don't work.

The PC recognizes the monitor but don't send any image. I'm on windows 11.
I have tried with both my external monitors and with more than 5 HDMI cables and the problems occur with both monitors and all the cables.
Sometimes I shut down the computer and then starts working. Other times no. I have spent 3 days without external monitor from HDMI, this morning was not working and now is working. The monitors connected to external dock station are working fine for now!

[Blake_ASUS]

Hi there,
May I know your BIOS version and the monitor model you are using?
Thank you.

[nunoliveira89]

Hello,

I have 3 different monitors with the same behaviour.
HP EliteDisplay E232
HP 24ES
HP 27v G4
Bios Version: GV301QH.407

[nunoliveira89]

Another note, I use my laptop mainly in tent mode. But when the HDMI is not working if I put the laptop in normal mode doesn't work either.

[nunoliveira89]

Hello,

any update on this?