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XD6 disconnects from Internet until I reboot

thalheimer
Star II

‎07-18-2023 04:50 AM

Hi I have 4x XD6s, all are on 3.0.0.4.388_21380 firmware: one is router, one is wired backhaul, two are wireless AIMesh'ed.

Since late June it happened several times that the Internet stops completely but the wifi network is working, so all devices can connect normally but they can't connect to the Internet. The only way to fix it is to reboot the router and then it works again immediately.

Can you please help?

5 REPLIES 5

cyberben
Star I

‎08-01-2023 06:47 AM

I have the same issue too. Several user posts on various forums online indicates there is an Out of Memory issue with FW 388 and suggests people should revert to FW 386. Would hope Asus could resolve the issue from their side ASAP but from the posts I have read they may not be taking the user reports seriously...

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