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RT-AX58U wifi connection issues

anigeek65
Star I

a week ago

Several weeks ago I wake up and internet is 'no access. Almost all of the Alexa devises were offline as well as my Ring cameras and smart phones. I had to restart the router to get it working again. Wired devices seem to be ok for the most part. This happens almost every day. The firmware is up to date. The router is not is the best locations (one side of the house) but the device that loose the connection are very close to the router. I have the 2.5 and 5 ghz separated into to different wireless names.  Are there setting that are casing the drops? 

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1 REPLY 1

jzchen
Zen Master I

Monday - last edited Monday

Usually this kind of issue is caused by disconnection/problem on the WAN side.  So say you lose Internet from the modem or ONT, then the router may drop all LAN devices.

What type of Internet service do you have?  Can you check with them to see if there are any outages?

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